Loading

FAQ

Find answers to the most common questions about Div'In.

Div'In is a free diving app that connects divers with dive centers. It lets you manage your logbook, book dives, track your certifications, and stay in touch with your dive buddies — all in one place. #

Yes, Div'In is completely free for divers. #

Yes, Div'In is available on both iOS (App Store) and Android (Google Play). #

Div'In is currently available in Mexico, with expansion to more countries planned like Thailand and the Philippines. Stay tuned for updates. #

Yes. Your data is hosted in Switzerland, in certified data centers that comply with the strictest security standards (GDPR). Div'In never sells or exploits your personal data for commercial purposes. #

Yes. Your diver profile, logbook, and bookings are accessible offline, anywhere and at any time. #

The Div'In platform is available in English, French, Spanish, German, Chinese, and Korean. #

After a dive with a partner dive center, the center automatically sends you the full dive details — date, site, depth, and duration. You simply complete your personal data such as air consumption and dive experience. This saves time and ensures accuracy. #

Search for a dive center in the app, browse their available packages, select a date, and confirm your booking in just a few taps. #

The Div'In community lets you stay connected with your dive buddies. You can chat, share your favorite dive spots, and plan future diving trips together. #

Contact the dive center directly and invite them to join Div'In. If your referral leads to a partnership, you may be eligible for rewards through our referral program. #

Paper logbooks cannot be imported directly. However, you can manually enter your previous dive count to keep your history accurate. Digital logbook import is being explored for a future update. #

Download the app, tap Sign Up, fill in your details (name, email, phone number, password), accept the terms of use, and verify your account using the 4-digit code sent to your email. #

Yes. Div'In is actively developing new features for its Premium version. User feedback is welcome and directly influences the product roadmap. #

Div'In is an all-in-one dive center management platform. It covers availability management, scheduling, online bookings, customer database, automated diver communication, invoicing, reviews, analytics, and integrated chat — all from one dashboard. #

Div'In gives your dive center worldwide visibility, automates time-consuming admin tasks, and connects you directly with divers through a dedicated mobile app. It is designed specifically for the diving industry, unlike generic booking tools. #

Div'In uses a usage-based pricing model — there is no fixed monthly fee. You pay only based on the number of dives registered through the platform, making it accessible for centers of all sizes. #

Yes. While the preferred flow is for divers to book through the app, you can manually register divers who contact you by phone, email, or in person. #

Div'In provides a visual drag-and-drop planning interface where you can assign guides, group divers, and organize dive sites for each day. #

Set up your dive center profile, add your dive sites and packages with pricing and availability, and divers can book directly through the Div'In app. #

You can require a front payment at the time of booking to reduce no-shows. The front payment rate is configurable according to your own policy. #

Div'In facilitates the exchange of certification and experience data between divers and dive centers. However, it remains the dive center's legal responsibility to verify all information before allowing a diver in the water. #

Yes. Div'In is designed to support dive centers with multiple sites or boats from a single account. #

Click Login, then Sign Up on the Div'In platform. Submit your center details and certification documents. Your application will be reviewed by our team before your account is activated. #

On the login page, click Forgot your password?, enter your email address, and you will receive a one-time verification code. Enter the code and set a new password. #

The dive details are automatically sent to the diver's logbook in the Div'In app. This creates a seamless post-dive experience and reinforces your center's professional image. #

Div'In actively supports NGOs dedicated to marine conservation by providing them with free access to the platform. Every dive booked through Div'In contributes to funding this solidarity program. #

Yes. Qualified marine conservation organizations receive complimentary access to Div'In through our solidarity program, which is funded by Premium users. #

NGOs have access to the same full set of tools as dive centers: scheduling, booking management, diver communication, analytics, reviews, and integrated chat. #

Div'In partners with NGOs focused on marine conservation, ocean protection, and environmental education in the diving world. Each application is reviewed individually. #

NGOs can apply by filling out the contact form on our website. Our team will review the application and get back to you to discuss the partnership. #

Beyond the free platform access, Div'In promotes partner NGOs directly within the app, raising awareness among divers worldwide. Every dive becomes an opportunity to support ocean conservation initiatives. #

Still have a question?

Our team is here to help. Don't hesitate to get in touch.

Contact Us