Effective date: 20.10.2025
Welcome to the privacy policy intended for visitors (hereinafter: “you”, “your”) of the website https://div-in.net/ (hereinafter: the “Site”), operated by Div’In Solutions Sàrl (hereinafter: “Div’In”, “we”, “our”, “us”), a company registered in Switzerland. This document explains how we collect, use, share, and protect your personal information when you visit the Site.
We are committed to protecting your privacy in accordance with Swiss data protection legislation and the European Union’s General Data Protection Regulation (GDPR).
Div’In Solutions Sàrl is responsible for the processing of personal data mentioned below.
However, if you are a diving center and you connect to your Div’In account from the Site, the “Privacy Policy for Div’In Service Users”, available at https://div-in.net/privacy-policy, also applies to you.
When you browse the Site, we may collect personal data through cookies. These cookies are necessary for the proper functioning of the Site and cannot be disabled. Additionally, if you send us a message via the contact form, we may process the following information:
- First name
- Last name
- Email address
- Country
- Client type
- Identification number
- Subject of the message
- Content of the message
This personal data is processed to provide you with access to the Site and your account, to allow the Site to function properly, to record your preferences related to the Site, and to respond to your messages. In this case, the legal basis is our legitimate interest in offering content and functionalities on our Site and, if you have freely decided to communicate data to us, your consent.
We may use your personal data to pursue our legitimate interests, which include fraud detection, debt collection, as well as investigating any complaints we might receive from you or third parties. In this case, the legal basis for processing is the pursuit of our legitimate interests as described above.
We may also use your personal data to fulfill our legal obligations, such as maintaining accounting records or responding to requests from authorities. In this case, the legal basis for processing is compliance with a legal or regulatory obligation to which we are subject.
We may use external service providers acting as processors, particularly providers to host your personal data. Personal data is only communicated to them to the extent necessary for the performance of the tasks entrusted to them.
We may transfer your personal data to third parties (i) if it is necessary for the purposes for which you freely provided them to us, (ii) if you have previously consented to it, or (iii) if the law permits or requires us to do so (e.g., upon request from a judicial authority, to assert our rights in court, or to proceed with debt collection with the help of a collection service).
Personal data processed by Div'In is processed and stored in Switzerland. Some data may be processed in Poland as part of our collaboration with a local company. Poland, as a member of the European Union, is considered by the Federal Council as a country offering an adequate level of data protection according to the Swiss DPA.
If personal data is transferred abroad in other cases, we ensure that appropriate safeguards are in place to protect your data.
We also use service providers located in the United States — in particular for payment processing (Stripe, PayPal), push notifications, maps and translation (Google / Firebase), email delivery (Amazon SES), spam and bot protection on our forms (Cloudflare) and, on our marketing pages, audience measurement (Meta). Where personal data is transferred to such providers, the transfer is covered by appropriate safeguards, in particular the European Commission’s Standard Contractual Clauses and equivalent measures recognised under the Swiss DPA.
We take the security of your data very seriously and implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. Although we strive to protect your personal information, we cannot guarantee its absolute security.
You have the following rights regarding your personal data:
- Right to access your data
- Right to rectification of inaccurate data
- Right to erasure of your data (right to be forgotten)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw your consent at any time
To exercise these rights, contact us at info@div-in.net. In addition, you have the right to lodge a complaint with the competent authority for the protection of personal data, in particular the Federal Data Protection and Information Commissioner (Préposé fédéral à la protection des données et à la transparence (PFPDT)) in Switzerland or the supervisory authority in your country of establishment in the EU.
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. The criteria used to determine our retention periods include:
- The duration for which you use the Site
- Our legal obligations
- Recommendations from data protection authorities
- Our legitimate interests
We may modify this privacy policy from time to time. It is your responsibility to check our Site to stay informed about these changes.
If you have any questions about this policy or our data practices, contact us at:
Div’In Solutions Sàrl
Email: info@div-in.net